HOME ACCESS GROUP
OT Home Assessments and home modifications to increase safety and reduce risk of falls
We work with providers of Support at Home and NDIS to support participants and all Australians with access to Occupational Therapy (OT) Home Assessments so they can remain independent and safe in their homes.

Which best describes you?
Support at Home providerS
A reliable OT partner for your participants’ needs
Refer a participant and let us coordinate the OT Home Assessment – prioritising care, communication and understanding toward their needs while keeping you informed at every step.
Our project management processes elevate communication, messaging and reporting at key stages from booking through to report and recommendations delivery.
PEOPLE WHO NEED SAFER HOMES
Make your home work better and safer for you again
An Occupational Therapy (OT) Home Assessment can identify practical, affordable changes that help you stay safe and independent at home.
Whether you are senior, rehabilitating from injury, experiencing reduced mobility, or have changing health or functional needs, an OT Home Assessment can ensure safety solutions are tailored specifically for your needs.

About Us
A safer home can mean more independence
As we age, the home that once worked perfectly can become harder to navigate. A step becomes a trip hazard. A bathroom becomes difficult to use. Getting in and out of a favourite chair becomes a daily challenge.
Home Access Group brings together occupational therapy assessment, practical recommendations and home modifications to help people keep living safely and independently in the home they know.
Assess. Recommend. Modify. Access.
OT HOME ASSESSMENT
The OT Home Assessment process
A clear process from first assessment through to a plan for a safer home – the assessment and report coordinated for you, so you’re not chasing paperwork.
Critical safety risk identification
When an OT Home Assessment identifies a critical safety risk, it is flagged and escalated for immediate remediation.
Prevention of harmful falls can be greatly reduced and eliminated when a potential hazard can be identified, flagged, escalated and removed.

Supporting you to stay in the home you love
A few practical changes are often all it takes to keep living safely and independently in the comfort of your own home.

Reduce the risk of a fall before it happens
An OT spots the hazards you’ve stopped noticing – the ones that only become obvious after someone’s hurt.

Modifications tailored to you, not guesswork
Recommendations are based on your specific mobility, routines and goals – not a generic checklist of rails and ramps.

Turn assessed needs into funded action
A professional assessment can provide the step that unlocks AT-HM funding for the modifications you actually need.
TRANSPARENCY AT EVERY STEP
Clear communication at every step
We make the communication around OT home assessments simple.
From the moment you refer a participant to Home Access Group, we keep the right people informed at the right time – while you stay in control of the participant’s care.

Assessments at a time that suits participants
An occupational therapist assesses the home and the person’s individual needs, mobility and daily activities.

Recommendations focused on needs
A clear report outlining recommendations, from simple safety fixes through to larger accessibility work.

Clear communication at every step
Assessment booked through to completion – ensuring the right people remain informed at the right time.

Reporting & invoicing delivered securely
Delivery of a completed OT Home Assessment report with modification recommendations for consideration and review.

WHO WE ARE
Built on occupational therapy expertise, not a sales target
OT-led, always
Every assessment and recommendation is made by an occupational therapist working within their AHPRA scope of practice – not a product installer working backwards from a sale.
Fluid in AT-HM
We work to the Assistive Technology and Home Modifications scheme’s documentation, scope-of-work and reporting requirements, so what you receive is ready for your approval process.
One point of contact
A single contact for your team from referral through to completion – no chasing between an assessor, a builder and an installer.
Feedback fuels continuous improvement
We have built a robust project management workflow that incorporates feedback loops from partners and participants to ensure our service is continuously best-in-class.

ENSURING HOME SAFETY
Home modifications that make a difference
Depending on individual needs, recommendations may include: grab rails and handrails, ramps and access solutions, bathroom safety modifications, improved lighting and visibility, changes to steps and stairs, and doorway and access improvements.
Every recommendation is based on the individual’s needs, their home, and the activities they want to keep doing.
Focused areas of assessment and modification where safety can be improved and risk of falls markedly reduced may include:
Strategically positioned rails to provide greater stability and support.
Improving access to entrances, exits and different levels of the home.
Modifications designed to make showering, toileting and bathroom access safer and easier.
Improving visibility and reducing potential hazards around the home.
Practical solutions to make changes in level safer and easier to navigate.
Modifications that improve accessibility and movement throughout the home.
Every recommendation is based on the individual’s needs, the home and the activities they want to continue doing.

About HOME ACCESS GROUP
A trusted partner for Support at Home providers
Access a reliable network of experienced Occupational Therapists.
Home Access Group works with Support at Home providers to help participants access the home assessments, recommendations and modifications they need to live safely and independently at home.
The Australian Government’s Assistive Technology and Home Modifications (AT-HM) scheme provides eligible participants with funding for approved home modifications based on assessed needs – including handrails, ramps, stair lifts, bathroom redesign and accessibility improvements.
A Home Access Group OT Home Assessment includes:
- Identification of potential safety hazards
- Escalation of critical safety risks for immediate remediation
- Home modification recommendations tailored to the individual
- Clear assessment reports to move forward with
Additionally, we can support:
- Coordination of approved modifications
- Project management of supply and installation
- Documentation and completion records
PREVENTION
Don’t wait for a fall to find the problem
An OT Home Assessment can identify risks before they become bigger problems that cause harmful falls. Many hazards aren’t obvious until someone’s mobility or circumstances change.
We prioritise understanding someone’s individual situation, challenges they experience, and the safety risks throughout their home while providing practical recommendations that improve accessibility, independence and safety.
OUR MISSION
Our mission is to improve the lives of Australians by making homes safer
OT Home Assessments provide recommendations of modifications that result in improved accessibility in and around the home while reducing the risk of falls and other potential safety risks.
OT-led
Our approach begins with understanding the individual, not simply identifying products to install.

Practical
We focus on practical solutions that make a meaningful difference to everyday life.

End-to-end
From assessment and reporting through to approved modifications and installation, we can help coordinate the process.

Person-centred
Every home and every person is different. Recommendations are tailored to individual needs, goals and circumstances.

Provider-friendly
We understand the importance of clear reports, communication, documentation and reliable delivery for Support at Home providers.

Critical risk identification
When an OT Home Assessment identifies a critical safety risk, it is flagged and escalated for immediate remediation. Don’t wait for a hazard to become the cause of a fall.

FAQ
Frequently asked questions
Straight answers to what providers and families ask us most before making an enquiry.
An Occupational Therapy (OT) Home Assessment is an evaluation of the home environment to identify potential hazards, accessibility barriers and opportunities to improve safety and independence.
Home Access Group uses experienced Occupational Therapists to conduct the assessment while understanding individuals’ needs and how they interact with their home environment.
Home modifications are changes to the home environment that improve safety, accessibility or independence. They can include handrails, ramps, bathroom modifications, changes to access and other solutions. The Support at Home AT-HM scheme specifically provides for a range of home modifications based on assessed needs.
Eligible Support at Home participants may receive separate funding through the Assistive Technology and Home Modifications (AT-HM) scheme. Home Access Group can work with Support at Home providers to assist with the assessment and delivery process. Learn more about the AT-HM scheme
Under the current AT-HM scheme, home modifications must be prescribed by an Occupational Therapist working within their professional scope of practice.
Home Access Group provides home assessment and modification services across Australia. Contact us to discuss your location and requirements.

About Us
For older Australians and families
Make the home work for you – not the other way around.
You shouldn’t have to leave the home you love simply because your needs have changed. A professionally assessed home can identify practical changes that help you move around more safely, reduce the risk of falls, use your bathroom with greater confidence, and keep doing the everyday activities that matter to you.
Sometimes relatively small changes can make a significant difference to safety and independence. A professionally assessed home can identify practical changes that may help you:
- Move around your home more safely
- Reduce the risk of falls
- Use your bathroom with greater confidence
- Get in and out of your home more easily
- Navigate stairs and changes in level
- Continue doing the everyday activities that matter to you
Your home. Your independence. Your choice.
Our goal isn’t to change the way you live. It’s to help make your home work better for the way you live now – and into the future.
ABOUT US
Our values
Our values shape every decision, fostering trust, innovation, collaboration, and excellence in every project we deliver.

People first
We start with the person, not the problem.
Every home and individual is different. We take the time to understand what matters to each person, how they live and what they want to continue doing.
Our recommendations are built around the individual – their needs, goals, preferences and independence.

Independence matters
Our goal isn’t simply to make homes safer – it is to help people live their lives.
We believe growing older shouldn’t mean giving up the home, routines and activities that matter most.
We look for practical ways to support independence and help people remain at home for longer, while respecting their right to make their own choices.

Safety without taking away choice
Safer doesn’t have to mean more restrictive.
We believe good solutions balance safety with independence, dignity and choice.
Sometimes the best solution isn’t eliminating every risk. It’s understanding the risk, reducing it where possible and helping the individual make informed choices about how they want to live.

Professional and practical
Good advice leads to practical solutions.
Our approach combines professional occupational therapy assessment with practical knowledge of home modifications and accessibility.
We don’t recommend change for the sake of change. We focus on solutions that are appropriate, useful and capable of genuinely improving quality of life.

Respect and dignity
We are guests in someone’s home.
A home is personal. It is where people have built their lives, raised families and created memories.
We treat every person, family and home with respect – protecting privacy, listening carefully and ensuring people remain involved in decisions about their own home.

We do what we say
Reliable service builds trust.
For families, care teams and providers of Support at Home and NDIS – reliability matters.
We communicate clearly, follow through on our commitments and keep people informed throughout the process – from assessment and recommendations through to installation and completion.
OUR COMMITMENT
Better access. Greater independence.
A safer place to call home.
At Home Access Group, we believe the right changes to a home can make a meaningful difference to someone’s ability to live the life they choose.
That’s why everything we do is guided by a simple principle: