OCCUPATIONAL THERAPY HOME ASSESSMENTS
Occupational therapy home assessments for providers
When a Support at Home or NDIS participant is experiencing challenges moving safely and independently around the home, finding an experienced and reliable Occupational Therapist to visit, understand the individual’s needs, and complete a home assessment is becoming increasingly difficult due to high demand.
Home Access Group makes the process easier and more accessible.
We coordinate OT Home Assessments in partnership with providers, supporting the end-to-end process from referral to assessment to recommendations.
We’re here to help Australians live in safer, more accessible homes.
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How can we help?
We can arrange an occupational therapy-led home assessment to identify potential risks and practical opportunities to improve safety and independence.
A simpler way for home modifications.
Support at Home providers have responsibility for arranging and sourcing required AT-HM items and services. The government allows registered providers to engage third-party organisations to provide assistive technology and home modifications.
Home Access Group provides a specialist partner that can help manage this process.
Home assessments
Concerned about safety, mobility or accessibility at home?
We can arrange an occupational therapy-led home assessment to identify potential risks and practical opportunities to improve safety and independence.
Home modifications
Is there a potential need for hand rails, ramps, bathroom modifications, lighting or other accessibility solutions?
We can additionally support management of taking recommended modifications from assessment through to implementation.
Support at Home
Are you a Support at Home participant or family member looking for assistance with home modifications?
Speak with your Support at Home provider about accessing the appropriate services, or contact us to discuss how we may be able to assist.
Provider partnerships
Are you a Support at Home provider, care organisation or other professional looking for a reliable home modification partner?
We’d be happy to discuss how Home Access Group can support your participants and your team.
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Need an OT Home Assessment?
Send the referral to us. We’ll coordinate the rest.
Home Access Group provides a streamlined referral pathway for Support at Home providers.
You refer the participant, we coordinate the OT Home Assessment, you receive the report and recommendations.
One referral. One coordinated process. Clear recommendations.
SUPPORT AT HOME
A better referral experience
From referral through to recommendations, our processes prioritise communications to keep both the participant and provider informed at all times.
REFERRAL
Participant needs help at home
Referral sent to HAG
We welcome providers and participants where we can improve home safety and independence.
OT HOME ASSESSMENT
HAG coordinates OT Home Assessment
with the participant
Report understands participant’s needs within their home
Assessment and recommendations delivered securely
We understand the value of transparency, so we prioritise care, empathy and flexibility when working and communicating with participants and providers throughout the whole process.
RECOMMENDATIONS
Provider discusses results, options and next steps with the participant
The report provides clear recommendations for consideration.
How we work
We can arrange an occupational therapy-led home assessment to identify potential risks and practical opportunities to improve safety and independence.
No unnecessary back-and-forth. No need to source an OT. And no need to wait several months for OT availability.
Support at Home providers have responsibility for arranging and sourcing required AT-HM items and services. The government allows registered providers to engage third-party organisations to provide assistive technology and home modifications.
Home Access Group provides a specialist partner that can help manage this process.
1. Refer
Home Access Group receives the participant referral and relevant information. We’ll review the referral and confirm the appropriate assessment pathway.
2. We coordinate the OT Home Assessment
We arrange a suitably qualified OT to conduct a Home Assessment. We manage appointment coordination and provide clear and transparent communication with the participant with a focus on prioritisation around their availability and living situation.
3. The OT assesses
The OT considers the participant, their goals, functional needs and home environment. The assessment can consider areas such as:
- Mobility and transfers
- Falls and safety concerns
- Bathroom access
- Stairs and entrances
- Bedroom and nighttime access
- Kitchen and daily activities
- Wheelchair or mobility equipment access
- Other barriers around the home
4. Receive the recommendations
The OT provides their assessment and recommendations. Depending on the referral, this may include recommendations for home modifications, assistive technology or other practical strategies.
5. You decide what happens next
The provider receives the assessment and recommendations to support the next agreed steps with the participant.
SUPPORT AT HOME
What we can help with
Assess. Recommend. Modify. Access.
Standard OT Home Assessment
For straightforward participant assessments where an OT needs to assess functional needs and the home environment.
Comprehensive OT Home Assessment
For participants requiring a more detailed assessment across multiple areas of the home, with comprehensive recommendations.
Complex Home Modification Assessment
Cases requiring multiple modifications with extensive accessibility requirements, bathroom changes, ramps or other significant changes.
Regional & Remote Assessments
Subject to participant location and OT availability, assessments can be coordinated outside metropolitan areas.
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More than just sourcing an OT
We coordinate the complete Home Assessment process.
Finding an OT is only one part of arranging an assessment.
The end-to-end process also includes:
Referral → Information gathering → OT matching → Appointment → Participant communication → Assessment → Report → Recommendations → Provider follow-up
Home Access Group helps coordinate that journey. That means your team can spend less time chasing appointments and paperwork, and more time supporting participants.
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Assessments built around the person
We don’t start with a product. We start with a focus on the person.
A home modification shouldn’t simply be about installing a grab rail or changing a bathroom. It should begin with understanding:
What is the participant trying to do? What has become difficult? What would they like to keep doing? What is making that harder?
A Home Access Group OT Home Assessment considers the person and their environment together, helping identify practical solutions that support safety, function and independence.
OUR PROCESS
Why work with Home Access Group?
A simpler way to facilitate OT home assessments.
Less administration
We coordinate the referral and assessment process so your team doesn’t have to manage every step.
Easier OT access
We maintain relationships with OTs so providers have a straightforward pathway to assessment.
Participant-focused
The assessment starts with the participant’s goals, needs and circumstances – not a predetermined product.
Practical recommendations
We focus on recommendations that can translate into practical action.
Clear communication
We keep the provider informed throughout the assessment process.
One point of contact
Your team has a single point of contact for the referral and coordination process.
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Designed for Support at Home and NDIS providers
Whether you are:
- Support at Home provider
- NDIS provider
- Home care organisation
- Community care provider
- Aged care organisation
- Care or case manager
- Support coordinator
- Other organisation supporting older Australians or those with reduced mobility
Home Access Group can provide a straightforward pathway to Occupational Therapy home assessments.
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What happens after the assessment?
Once you receive the OT Home Assessment report and recommendations, your team can determine the appropriate next step.
This might include:
- Proceeding with a recommended home modification
- Considering assistive technology
- Seeking further clinical information
- Obtaining quotes
- Discussing options with the participant
- Taking no further action at this stage
The assessment gives you the professional information you need to make the next decision.
OUR PROCESS
From assessment to action
An OT Home Assessment may identify opportunities for:
Bathroom access
Grab rails, shower access, seating and other bathroom modifications.
Entry & exit
Ramps, handrails, thresholds and improved access.
Mobility around the home
Changes that can make moving between rooms safer and easier.
Transfers
Solutions that support safer transfers between beds, chairs, toilets and other surfaces.
Falls prevention
Identifying environmental factors that may contribute to falls or make everyday activities more difficult.
Assistive technology
Recommendations for equipment or technology that may support independence.
Other home modifications
Practical changes based on the participant’s individual needs and goals.
The OT provides the recommendations.
You decide on the action.
SUPPORT AT HOME
A better referral experience
Assess. Recommend. Modify. Access.
Participant needs help at home
You refer them to Home Access Group
We coordinate the OT
OT assesses the participant and home
Assessment and recommendations return to the provider
You discuss the options and next steps with the participant
FAQ
Frequently asked questions
Straight answers to what providers and families ask us most before making an enquiry.
Home Access Group coordinates the OT assessment on behalf of the referring provider.
No. That’s part of the service we provide.
Yes. Home assessments are conducted in the participant’s home where appropriate.
The OT considers the participant’s functional abilities, goals, difficulties and the physical environment of the home.
Yes. Where clinically appropriate, the OT may recommend modifications based on the participant’s individual needs.
Our primary service is coordinating the OT assessment and recommendations. We can also discuss options for coordinating modification works where required.
No. Home Access Group can coordinate the assessment process with the participant following the provider referral.
We can coordinate regional and remote assessments subject to OT availability and location.
Timing depends on participant location, OT availability and the complexity of the assessment. Contact us with the referral requirements and we’ll confirm the available options.
Have a participant who needs an OT Home Assessment?
Send the referral to Home Access Group.
We’ll coordinate the assessment, keep you informed and return the professional recommendations to your team.